Case Study

Akkodis

Essium's Xenqu platform enabled Akkodis to achieve enhanced I-9 compliance, significant efficiency gains, and cost savings by streamlining their onboarding processes and improving the user experience for employees and authorized representatives.

Challenge

Akkodis, a global leader in scalable talent solutions spanning IT, engineering, and life sciences, serves over 6,000 clients across 18 countries. With a workforce exceeding 35,000 active associates and a weekly influx of 300-400 new W-2 employees, Modis required a robust and scalable solution for managing I-9 compliance – a critical need given the sensitive nature of the data involved.  Akkodis’ rapid growth presented a significant challenge: efficiently and compliantly onboarding hundreds of new employees weekly while adhering to stringent I-9 regulations. Their previous onboarding system proved inadequate, resulting in:

  • Compliance Gaps: The outdated system lacked up-to-date compliance features, creating a significant risk of audits, penalties, and legal action.
  • Inefficient Processes: Completing and correcting I-9 forms was slow, cumbersome, and error-prone, consuming valuable time and resources.
  • Poor User Experience: The system was difficult for employees and authorized representatives to use, leading to frustration and delays.
  • High Costs: Combining inefficiency and compliance risks translated into substantial, avoidable costs.

Solution

Essium partnered with Akkodis to implement Xenqu, Essium’s powerful onboarding platform, to revolutionize their I-9 process. Xenqu addressed Akkodis’ challenges by:

  • Enabling Rapid I-9 Completion: Xenqu’s intuitive interface allows quick and easy I-9 completion and correction, accessible even via smartphones. This significantly reduced processing time and administrative burden.
  • Streamlining Authorized Representative Processes: The platform streamlined the process for authorized representatives, ensuring compliance and efficiency at every step.
  • Improving Visibility and Tracking: Xenqu’s robust reporting and dashboard functionalities gave Modis unparalleled visibility into their I-9 data, facilitating real-time monitoring and proactive risk management.
  • Eliminating Errors and Reducing Redundancy: Automation helped eliminate over-documentation and human error, ensuring greater accuracy and compliance.
  • Automating Expiring Document Monitoring: Xenqu automatically monitors expiration dates for work authorization documents, providing proactive alerts and preventing potential compliance issues.

Results

By leveraging Xenqu, Akkodis achieved:

  • Enhanced Compliance: Reduced risk of audits and penalties by ensuring full adherence to E-Verify and Department of Justice (DOJ) requirements.
  • Significant Efficiency Gains: Streamlined I-9 processes reduced administrative overhead and freed up valuable HR resources.
  • Improved User Experience: A user-friendly platform increased employee and authorized representative satisfaction.
  • Cost Savings: Reduced operational costs associated with manual processes, errors, and potential legal liabilities.
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Nine months in, and we're pleased with the results we’ve seen with Xenqu. Our team has seen a shift from 40% of new hire completion to now 60% – It's been a game changer for fall off!

Before Essium, our onboarding process was a nightmare. We manually created Adobe packets for each placement, which was incredibly time-consuming. Now, with Xenqu, we've completely streamlined our onboarding process. Candidates can complete their forms in just a few clicks, and our admin team no longer has to worry about creating and maintaining custom packets. We've been using Xenqu for less than a year, and we've already onboarded over 5,000 candidates! The system is so easy to use that our team can handle even our highest-volume projects with ease. We've been incredibly happy with the system and can't imagine life without it.

The auditor was incredibly impressed. She commented on how reliably the selected documentation was pulled up, how efficiently our staff was sourcing and providing the requested documents, and how well organized the entire process was."

A compliant I-9 process is critical for our business. Essium helps us ensure the associates we put to work are authorized and helps mitigate potential liability and costly fineable violations. It was refreshing to work with a team that understands both the technical and client side of the business.”

What I love about their team is that they are so quick to respond if we have any issues or challenges. They typically responded the same day, which is incredible. In the staffing business, you can’t afford to wait. Delays mean lost revenue. A poor candidate experience can mean losing a candidate completely.”

Conclusion

Essium’s Xenqu platform proved to be a transformative solution for Modis, significantly improving their I-9 compliance process, increasing efficiency, and mitigating significant financial and legal risks. This case study highlights the power of Xenqu in enabling staffing firms to manage compliance effectively while optimizing their operational efficiency.

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