Case Study
Medical Staffing Solutions, Inc (MSSI)
How MSSI leveraged Essium's Xenqu platform to streamline onboarding, achieve seamless Joint Commission compliance, and impress auditors with its efficient, organized, and audit-ready documentation, resulting in a significantly improved recertification review process.
Challenge
Medical Staffing Solutions, Inc. (MSSI) (http://www.mssi.com/), a leading travel nurse healthcare staffing company, faces the same industry-wide recurring challenge of demonstrating compliance with Joint Commission standards during recertification reviews. Maintaining meticulous records, ensuring consistent data entry across numerous employees, and quickly providing requested documentation during audits proved time-consuming and resource-intensive. Manual processes are prone to errors, increasing the risk of non-compliance and delaying the review process.
Solution
MSSI implemented Essium’s Xenqu onboarding platform to streamline onboarding processes and consistently adhere to Joint Commission requirements. Xenqu’s features, including a centralized document repository, automated workflows, and robust audit trails, addressed MSSI’s key pain points.
Results
The impact of Xenqu was immediately apparent during MSSI’s recent Joint Commission recertification review. Jen Lapcinski, COO of MSSI, reports a remarkably positive experience: “The auditor was incredibly impressed. She commented on how reliably the selected documentation was pulled up, how efficiently our staff was sourcing and providing the requested documents, and how well organized the entire process was.” The auditor’s feedback extended beyond mere efficiency; she acknowledged the importance of solid technology for continued success in the healthcare staffing industry. In fact, Lapcinski quotes the auditor as saying, “In her 17 years as an auditor, she’s never come across a tool like Xenqu that enabled compliance and simplified the audit process so effectively.”
Specific Benefits Achieved with Xenqu:
- Unwavering Consistency: Xenqu’s centralized repository and sophisticated form logic ensured consistent data entry across all employee onboarding, eliminating errors and inconsistencies that had previously been a concern.
- Enhanced Accountability: Clear task ownership and assignment within Xenqu fostered accountability and ensured prompt completion of all required tasks. The platform’s robust tracking tools enabled proactive identification and mitigation of potential issues or non-compliance.
- Audit-Ready Assurance: Xenqu’s comprehensive audit trails, complete with timestamped actions, provided irrefutable evidence of compliance adherence. This streamlined the audit process significantly, impressing the auditor with clear and thorough documentation.
quote-show|
quote-name|qlm
quote-name|247
quote-name|mssi
quote-name|akkodis
quote-name|sterling
“
“
“
“
“
Conclusion
Essium’s Xenqu platform proved invaluable to Medical Staffing Solutions, Inc. in achieving and demonstrating compliance with Joint Commission standards. By automating processes, enhancing accountability, and providing a readily accessible audit trail, Xenqu transformed MSSI’s onboarding process from a source of stress and administrative burden into a streamlined and efficient system that impressed even the most seasoned auditor. The positive experience highlights Xenqu’s ability to simplify onboarding and empower healthcare staffing companies to manage compliance and confidently maintain the highest standards of quality. This case study demonstrates the significant return on investment that can be achieved by leveraging technology to address compliance challenges in the healthcare staffing industry. It is a testament to Xenqu’s effectiveness in providing audit-ready assurance and delivering a superior candidate and client experience.
cta-show|
cta-name|demo
cta-name|apply
cta-name|story
cta-name|save
cta-name|contact
cta-name|request
cta-name|landing
cta-name|book
Test Drive
Explore the candidate experience to see first-hand how it we achieve 90% completion rates.
Real Savings
Unlock significant cost savings with Xenqu – estimate your ROI now!
Questions?
Our sales team is ready to help build a personalized quote to meet your needs and budget
Get started now
Start onboarding smarter and faster – request your Xenqu instance now!
Need better onboarding?
See how Essium's powerful onboarding platform, Xenqu, can save you time and money!