Case Study
Sterling Engineering
Essium's Xenqu platform streamlined Sterling Engineering's onboarding process, saving two hours of daily administrative time, reducing errors, improving compliance, and enhancing the candidate experience, ultimately boosting their bottom line.
Challenge
Sterling Engineering, a 50-year-old leader in technical staffing, faced overwhelming onboarding challenges with 70-100 new placements monthly. Manual processes, disparate client requirements, and a failing legacy system led to inefficiencies, errors, and a subpar candidate experience. Essium’s Xenqu platform completely transformed their onboarding, resulting in significant time savings, improved compliance, and a more engaging candidate journey. Sterling’s previous manual onboarding processes were unsustainable. Key pain points included:
- Manual Data Entry & Errors: Extensive manual data entry created a bottleneck and high risk of human error across their 300-400 clients, each with unique documentation needs.
- Complex Offer Letters: Managing multiple versions of offer letters due to varying compensation plans consumed valuable time and resources.
- Legacy System Failure: Their previous software solution lacked ATS integration, was no longer supported, and offered a deteriorating user experience. This led to significant inefficiencies and frustration for both staff and candidates.
Solution
Essium’s Xenqu platform provided a comprehensive solution, addressing Sterling’s challenges directly:
- Seamless ATS Integration: Xenqu integrated seamlessly with Sterling’s existing Applicant Tracking System (ATS), streamlining data flow and eliminating duplicate data entry. Integration also extended to drug and background check vendors, automating order placement.
- Dynamic Offer Letter Generation: Xenqu enabled the creation of a dynamic offer letter template, populated via a simple table instead of manual customization. This drastically reduced the time spent creating and managing various offer letter versions.
- Automated Compliance Reporting: Xenqu automatically generated reports indicating the completion status of all crucial onboarding steps (I-9, offer letter, drug test, etc.), ensuring compliance and instantly identifying candidates ready to start.
- State-Specific Handbooks: Xenqu facilitated the management of different employee handbooks based on state-specific employment laws, ensuring full compliance across all locations.
Results
By implementing Essium’s Xenqu, Sterling Engineering achieved remarkable improvements:
- Significant Time Savings: The automation of data entry and report generation saved Sterling’s team up to two hours per day, freeing up valuable administrative time.
- Reduced Errors: The elimination of manual data entry significantly reduced the risk of human error, improving accuracy and compliance.
- Enhanced Compliance: Xenqu’s automated processes consistently adhered to all relevant regulations, minimizing compliance risks.
- Improved Candidate Experience: A streamlined and efficient onboarding process translated to a significantly improved candidate experience, contributing to higher acceptance rates and reduced candidate attrition.
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Conclusion
Essium’s Xenqu provided Sterling Engineering with a robust, scalable solution to their onboarding challenges. The platform’s seamless integration, automation capabilities, and focus on compliance have enabled Sterling to significantly improve efficiency, reduce errors, enhance the candidate experience, and ultimately, boost their bottom line. Xenqu is a vital component of Sterling’s ability to continue delivering exceptional service and top-tier talent to their clients.
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