Case Study

24 Seven Talent

How 24 Seven Talent dramatically reduced onboarding time and improved candidate experience by automating its processes with Essium's Xenqu platform, saving thousands of hours and streamlining the onboarding of over 5,000 candidates.

Challenge

24 Seven Talent, a leading marketing, creative, and digital staffing firm, experienced significant bottlenecks in their onboarding process. Their reliance on manually creating custom PDF packets via DocuSign for each placement proved incredibly time-consuming and inefficient. This manual approach created a substantial administrative burden, diverting valuable staff time from core recruiting activities. Moreover, the lengthy and cumbersome process resulted in a frustrating candidate experience, contributing to higher-than-desired candidate falloff rates and impacting their ability to quickly onboard top talent. The inefficient system directly hampered 24 Seven Talent’s ability to scale effectively and maintain their competitive edge.

Solution

Enter Essium’s powerful onboarding platform, Xenqu, that streamlined 24 Seven’s process, dramatically reducing time spent on manual tasks and improving candidate satisfaction.

Automated package creation: Xenqu’s package builder enabled 24 Seven to create standardized onboarding packages that could be easily customized for different client needs.
Simplified onboarding for candidates: Xenqu’s intuitive platform and mobile-optimized design made it easy for candidates to complete their onboarding tasks.
Seamless integration with Bullhorn: The platform seamlessly integrates 24 Seven’s existing Bullhorn ATS, minimizing manual data entry and ensuring data consistency.

Results

The implementation of Xenqu yielded dramatic improvements for 24 Seven:

Reduced Administrative Burden: Essium’s ready-to-use forms and automated processes have eliminated the need for manual packet creation, saving the admin team countless hours.

Improved candidate experience: The streamlined onboarding process made the experience significantly more user-friendly and efficient for candidates, reducing falloff rates.
Increased efficiency: 24 Seven significantly reduced the time and effort required to onboard new candidates, allowing them to scale their business efficiently.

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“

Nine months in, and we're pleased with the results we’ve seen with Xenqu. Our team has seen a shift from 40% of new hire completion to now 60% – It's been a game changer for fall off!

Frédéric Guitton Chief Revenue Officer
Quality Labor Management

“

Before Essium, our onboarding process was a nightmare. We manually created Adobe packets for each placement, which was incredibly time-consuming. Now, with Xenqu, we've completely streamlined our onboarding process. Candidates can complete their forms in just a few clicks, and our admin team no longer has to worry about creating and maintaining custom packets. We've been using Xenqu for less than a year, and we've already onboarded over 5,000 candidates! The system is so easy to use that our team can handle even our highest-volume projects with ease. We've been incredibly happy with the system and can't imagine life without it.

Marie Oberle Vice President of Talent Operations
24 Seven Talent

“

The auditor was incredibly impressed. She commented on how reliably the selected documentation was pulled up, how efficiently our staff was sourcing and providing the requested documents, and how well organized the entire process was."

Jen Lapcinski Chief Operating Officer
Medical Staffing Solutions, Inc.

“

A compliant I-9 process is critical for our business. Essium helps us ensure the associates we put to work are authorized and helps mitigate potential liability and costly fineable violations. It was refreshing to work with a team that understands both the technical and client side of the business.”

Tracie Tyte, MBA HRM Sr. Compliance Manager - Operations
Akkodis

“

What I love about their team is that they are so quick to respond if we have any issues or challenges. They typically responded the same day, which is incredible. In the staffing business, you can’t afford to wait. Delays mean lost revenue. A poor candidate experience can mean losing a candidate completely.”

Kevin Bass Operations Manager
Sterling Engineering

Conclusion

Xenqu’s content packaging and automation features have significantly streamlined 24 Seven’s onboarding process, dramatically reducing administrative burden, enhancing candidate experience, and improving efficiency. By leveraging Xenqu, 24 Seven is able to focus on what matters most: finding and placing the best talent for its clients.

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